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Consumer Protection

Responsible Digital Finance

Meet the Experts

  • Mayada El-Zoghbi

    Managing Director, Center for Financial Inclusion

  • Tushita Chatterjee

    Director, Risk and Credit Analytics

  • Vikas Raj

    Managing Director, Accion Venture Lab

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Article

Finding a path to financial health in Chile, one step at a time

By Amy Stewart|Jan 28, 2021
Article

Everyone deserves a second chance to build credit and financial security

By Shannon Dwyer & Elizabeth Winters|Jan 6, 2021
Webinar

Reimagining cyber risk for financial inclusion in an increasingly digital world

Nov 9, 2020
Article

This tool puts financial health first for microentrepreneurs in Mexico

By Leonardo Tibaquira|Oct 27, 2020
Article

Critical lessons from a survey of small businesses in India

By Emma Morse & Vishal Ajmera|Oct 22, 2020
Article

The first step to help small businesses go digital during COVID-19

By Emma Morse & Vishal Ajmera|Oct 21, 2020

From the Center for Financial Inclusion

CFI is an action-oriented think tank advancing financial inclusion through powerful leadership.

Combating the Rise in Fraudulent Fintech Apps

Go to CFI

Protecting Beneficiary Data: Guidance for Municipal Cash Transfer Programs Responding to COVID-19

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COVID-19 Ushers in New Challenges for Consumer Protection

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Data for Inclusive Finance: Delivering on the Promise for Consumers

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Reflecting on the Past and Charting a New Direction

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Rapid Innovation: How Fintechs are Adapting Under COVID-19

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Making Digitization Work for Clients Starts With Client Engagement

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FSPs Adopt Client Protection: A Look Back, A Look Ahead

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A COVID Digitization Stampede Mustn’t Trample Consumer Protection

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New Decade, New Focus Areas: CFI's Role in an Evolving Space

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Toolkits and Guides

The Micro, Small, and Medium Enterprise (MSME) Digital Maturity Assessment

Article

Built to last: How to turn innovative ideas into scalable products

By Amy Stewart|Sep 14, 2020
Brief

To succeed, innovative financial products must be desirable, feasible, and viable

By Priya Punatar & Amy Stewart|Sep 14, 2020
Brief

Placing financial health at the heart of financial institutions to create business and customer value

By Priya Punatar & Yanina Seltzer|Sep 1, 2020
Article

The crucial but overlooked factor for financial health? Humans.

By Priya Punatar & Yanina Seltzer|Sep 1, 2020
Podcast

"The pandemic is a moment to get in touch" — Creditas’ Ann Williams

Aug 27, 2020
Webinar

Learning through failures: Data challenges during digital transformation

Aug 20, 2020
Podcast

"More solutions focused on fluidity, solving for rigidity in our system" — LendStreet's Jerry Nemorin

Aug 13, 2020
Article

How we built a network for microentrepreneurs in Chile

By Kathleen Yaworsky|Aug 11, 2020
Podcast

“The pandemic provides lots of new problems for entrepreneurs to solve” – Field Intelligence’s Michael Moreland

Aug 6, 2020
Article

Digital tools open opportunities for struggling business owners

By Shweta Pereira|Aug 5, 2020
Webinar

Reimagining group lending for a digital world

Jul 10, 2020