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Consumer Protection

Responsible Digital Finance

Meet the Experts

  • Mayada El-Zoghbi

    Managing Director, Center for Financial Inclusion

  • Tushita Chatterjee

    Director, Risk and Credit Analytics

  • Vikas Raj

    Managing Director, Accion Venture Lab

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Article

Built to last: How to turn innovative ideas into scalable products

By Amy Stewart|Sep 14, 2020
Brief

To succeed, innovative financial products must be desirable, feasible, and viable

By Priya Punatar & Amy Stewart|Sep 14, 2020
Brief

Placing financial health at the heart of financial institutions to create business and customer value

By Priya Punatar & Yanina Seltzer|Sep 1, 2020
Article

The crucial but overlooked factor for financial health? Humans.

By Priya Punatar & Yanina Seltzer|Sep 1, 2020
Podcast

"The pandemic is a moment to get in touch" — Creditas’ Ann Williams

Aug 27, 2020
Webinar

Learning through failures: Data challenges during digital transformation

Aug 20, 2020

From the Center for Financial Inclusion

CFI is an action-oriented think tank advancing financial inclusion through powerful leadership.

Making Digitization Work for Clients Starts With Client Engagement

Go to CFI

FSPs Adopt Client Protection: A Look Back, A Look Ahead

Go to CFI

A COVID Digitization Stampede Mustn’t Trample Consumer Protection

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New Decade, New Focus Areas: CFI's Role in an Evolving Space

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It’s Time to Protect Kenyans from a Digital Lending Laboratory

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Alternative Data in America: Policy and Concerns

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Data Consent: Let’s Share the Burden for Effective Consumer Protection

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Data Protection and Financial Inclusion: Why It Matters (Introduction)

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Looking Back at 2019: a Transition, a New Initiative, Sharing Insights and Engaging Our Community

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New Handbook Addresses Demand for Practical Legal Resources About Consumer Protection in a Digital World

Go to CFI
Podcast

"More solutions focused on fluidity, solving for rigidity in our system" — LendStreet's Jerry Nemorin

Aug 13, 2020
Article

How we built a network for microentrepreneurs in Chile

By Kathleen Yaworsky|Aug 11, 2020
Podcast

“The pandemic provides lots of new problems for entrepreneurs to solve” – Field Intelligence’s Michael Moreland

Aug 6, 2020
Article

Digital tools open opportunities for struggling business owners

By Shweta Pereira|Aug 5, 2020
Webinar

Reimagining group lending for a digital world

Jul 10, 2020
Article

A digital solution for people living paycheck-to-paycheck in the Philippines

By Paolo Limcaoco|May 28, 2020
Article

Helping small businesses build resilience in Ecuador

By Amy Stewart|May 14, 2020
Article

In a no-touch world, tech can't leave low-income people behind

By Amee Parbhoo|May 11, 2020
Article

Five crucial insights from China for facing the pandemic

By Victoria White|Mar 27, 2020
Toolkits and Guides

Responding to the pandemic: Guidance for financial service providers

Article

It's a group effort to help refugees build new lives in Uganda

By Robert Ongodia & Libby Morley|Mar 12, 2020
Article

Fintech fuels inclusive growth for Destacame

Nov 25, 2019