Shweta Pereira is the Senior Director of Customer Strategy within Accion’s Advisory team, and she oversees Accion’s Customer Capability Building practice area. In this role, she advises our partners in design and development of strategies to engage customers on their channels, platforms, and products. She has led several global programs to build the digital, financial, and business capacities of underserved customers. Shweta manages projects in customer engagement, customer insights, and gender-inclusive finance.

Shweta brings over 17 years of experience in designing financial products. She holds an MBA from Indian Institute of Management, Ahmedabad, India and a Masters degree in Agriculture from University of Agricultural Sciences, Bangalore, India. A native of India, she speaks English and Hindi fluently.