The Center for Financial Inclusion’s Jayshree Venkatesan was quoted in this article, on the risks that AI poses to low-income consumers. “Generative AI, and chatbots, when used by first-time users can often be the easiest vector for cyber-attacks. In the context of generative AI, the most commonly thought of risk is data privacy. However, the financial sector needs to be mindful of system-level risks that can be created if it provides access to the system through ‘prompt injections’ i.e malicious text or code that force the AI to execute things beyond the analysis it was meant to do,” she said.

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