How digital transformation connects rural communities to financial services

After Velankani lost her job during the pandemic lockdown, she decided to start a grocery store in her community in Pallavaram, Chennai in India. Through Dvara’s Joint Liability Loan, she got the money she needed to start her business.

Dvara KGFS uses a network of digital agents across rural India to make banking easier for their customers. To enhance its products and make them more accessible, Dvara partnered with Accion to develop and implement a digital omnichannel strategy.

See what we’ve learned about building digital tools that help small businesses thrive, in partnership with Mastercard Center for Inclusive Growth.

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