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Human Centered Design

Meet the Experts

  • Leonardo Tibaquira

    Director, Digital Strategy and Transformation

  • Santanu Mukherjee

    Regional Program Manager, Asia

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Article

Using edtech to empower Mexico’s small businesses to succeed

By Tannaz Daruwalla|
Article

Empowering young women entrepreneurs with skills and confidence to thrive

By María Belén Garrett|
Article

With new digital tools, millions of women entrepreneurs are building resilience

By Michael Schlein|
Video

Inclusive fintech leader stories: Mishal Adamjee, Co-Founder of Trukkr

Article

Three strategies we used to help millions of small businesses go digital

By Victoria White|
Article

Insurance gives low-income families financial stability in Mozambique

By Gift Mahubo & Kwashie Agbitor|
Article

As the year ends, I'm thankful for your support

By Michael Schlein|
Podcast

Can web3 help women in Latin America build wealth?

Article

This user-friendly app gives Indian entrepreneurs skills to succeed

By Archana Kejriwal|
Article

Embedded liquidity solutions unlock growth for microbusinesses

By Matthew Schaar|
Article

Farmers turn livestock waste into renewable energy and cost savings

By Raliat Sunmonu & Elizabeth Winters|
Brief

Transforming waste into sustainable energy and cost-savings for farmers

By Raliat Sunmonu|
Podcast

Creating a More Equal World through Technology Training (Luz Borchardt, Henry)

Podcast

Boosting Visibility and Profit for Food Trucks (Sofie Abdulrazaaq, Goodfynd)

Case Study

MetLife Foundation and Accion: Improving financial health in Mexico and Chile

Article

User-friendly fintech creates comfort over complexity

By Liza Guzman|
Article

“It has been a battle”: A small business rebuilds in Mexico

Article

Timely credit helps small businesses rebuild in Mexico

By Leonardo Tibaquira|

From the Center for Financial Inclusion

CFI uses research and advocacy to advance inclusive financial systems for low-income people.

Insights from the 2021 Inclusive Fintech 50 Applicant Pool

Go to CFI

DFS for Development: 6 Ideas to Reach the Next 1.7 Billion

Go to CFI

IIF Podcast Features Elisabeth Rhyne Discussing the Digital Customer Journey

Go to CFI

Oral Users and Digital Payments: Can Existing Interfaces be Adapted?

Go to CFI

To Help Customers, Ask the Right Questions

Go to CFI

Accion and MetLife Foundation Announce Expanded Partnership to Advance Financial Inclusion

Go to CFI

Webinar: Uniting Tech and Touch Kenya

Go to CFI

Financial Inclusion From a Consumer Perspective

Go to CFI

The False God of Innovation

Go to CFI

The Ebb and Flow of Customer-Centricity in Financial Inclusion - Part One

Go to CFI
Article

As the year ends, I'm thankful for your support

By Michael Schlein|Nov 22, 2022
Podcast

Can web3 help women in Latin America build wealth?

Oct 26, 2022
Article

This user-friendly app gives Indian entrepreneurs skills to succeed

By Archana Kejriwal|Jul 28, 2022
Article

Embedded liquidity solutions unlock growth for microbusinesses

By Matthew Schaar|Jun 2, 2022
Article

Farmers turn livestock waste into renewable energy and cost savings

By Raliat Sunmonu & Elizabeth Winters|Apr 14, 2022
Brief

Transforming waste into sustainable energy and cost-savings for farmers

By Raliat Sunmonu|Apr 14, 2022
Podcast

Creating a More Equal World through Technology Training (Luz Borchardt, Henry)

Mar 23, 2022
Podcast

Boosting Visibility and Profit for Food Trucks (Sofie Abdulrazaaq, Goodfynd)

Mar 9, 2022
Case Study

MetLife Foundation and Accion: Improving financial health in Mexico and Chile

Feb 3, 2022
Article

User-friendly fintech creates comfort over complexity

By Liza Guzman|Jan 10, 2022
Article

“It has been a battle”: A small business rebuilds in Mexico

Jan 6, 2022
Article

Timely credit helps small businesses rebuild in Mexico

By Leonardo Tibaquira|Dec 16, 2021