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Human Centered Design

Meet the Experts

Leonardo Tibaquira
Senior Manager, Customer Strategy
Mayada El-Zoghbi
Managing Director, CFI
Santanu Mukherjee
Regional Program Manager, Asia

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Geography

South Asia
India
Pakistan
Sub-Saharan Africa
Kenya
Tanzania
Nigeria
Latin America and The Caribbean
Chile
Mexico
Brazil
Colombia
North America
United States

Authors

Archana Kejriwal
Matthew Schaar
Raliat Sunmonu
Elizabeth Winters
Liza Guzman
Leonardo Tibaquira
Kathleen Yaworsky
Priya Punatar
Michael Schlein
Laura Glenny

Types

Article
Brief
Podcast
Case Study
Report
Toolkits and Guides

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This user-friendly app gives Indian entrepreneurs skills to succeed

By Archana Kejriwal|Jul 28, 2022

Embedded liquidity solutions unlock growth for microbusinesses

By Matthew Schaar|Jun 2, 2022

Farmers turn livestock waste into renewable energy and cost savings

By Raliat Sunmonu & Elizabeth Winters|Apr 14, 2022

Transforming waste into sustainable energy and cost-savings for farmers

By Raliat Sunmonu|Apr 14, 2022

Creating a More Equal World through Technology Training (Luz Borchardt, Henry)

Boosting Visibility and Profit for Food Trucks (Sofie Abdulrazaaq, Goodfynd)

From the Center for Financial Inclusion

CFI uses research and advocacy to advance inclusive financial systems for low-income people.

Insights from the 2021 Inclusive Fintech 50 Applicant Pool

DFS for Development: 6 Ideas to Reach the Next 1.7 Billion

IIF Podcast Features Elisabeth Rhyne Discussing the Digital Customer Journey

Oral Users and Digital Payments: Can Existing Interfaces be Adapted?

To Help Customers, Ask the Right Questions

Accion and MetLife Foundation Announce Expanded Partnership to Advance Financial Inclusion

Webinar: Uniting Tech and Touch Kenya

Financial Inclusion From a Consumer Perspective

The False God of Innovation

The Ebb and Flow of Customer-Centricity in Financial Inclusion - Part One

MetLife Foundation and Accion: Improving financial health in Mexico and Chile

User-friendly fintech creates comfort over complexity

By Liza Guzman|Jan 10, 2022

“It has been a battle”: A small business rebuilds in Mexico

Timely credit helps small businesses rebuild in Mexico

By Leonardo Tibaquira|Dec 16, 2021

Entrepreneurs get one step closer to their dreams in Mexico

By Leonardo Tibaquira|Dec 9, 2021

Devise a clear data strategy to unlock financial inclusion

By Kathleen Yaworsky|Dec 7, 2021

How to build digital tools that boost financial health

By Liza Guzman|Dec 1, 2021

How providers can build products that improve financial health: Examples from Mexico and Chile

By Liza Guzman & Priya Punatar|Dec 1, 2021

Toward a more resilient, inclusive world

By Michael Schlein|Nov 23, 2021

A family hardware store stays in business with the right financial tools

By Leonardo Tibaquira|Nov 22, 2021

Invest in innovation to reach low-income customers

By Laura Glenny|Nov 10, 2021

Toolkits and Guides

A startup’s guide to new product development