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Try: Financial Technology, Sub-Saharan Africa, Case Study
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Consumer Protection

Meet the Experts

  • Amit Gupta

    Senior Manager, Credit and Business Processes

  • Mayada El-Zoghbi

    Managing Director, Center for Financial Inclusion

  • Tushita Chatterjee

    Director, Risk and Credit Analytics

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Appropriate Product Design and DeliveryClient TreatmentOver-indebtednessPrivacyProduct PricingResponsible Digital FinanceSocial PerformanceTransparency

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Article

Community pharmacies use new tech platform to keep shelves stocked

By Ashley Lewis|Jun 29, 2020
Article

A digital solution for people living paycheck-to-paycheck in the Philippines

By Paolo Limcaoco|May 28, 2020
Article

Helping small businesses build resilience in Ecuador

By Amy Stewart|May 14, 2020
Article

In a no-touch world, tech can't leave low-income people behind

By Amee Parbhoo|May 11, 2020
Article

Fintech makes financial stability attainable for low-income Colombians

By Federico Gomez Romero|Apr 28, 2020
Article

Five crucial insights from China for facing the pandemic

By Victoria White|Mar 27, 2020

From the Center for Financial Inclusion

CFI is an action-oriented think tank advancing financial inclusion through powerful leadership.

Are Moratoriums Good for Clients?

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A COVID Digitization Stampede Mustn’t Trample Consumer Protection

Go to CFI

Amplifying Client Voices Using Interactive Voice Response (IVR) Technology: Insights from Cambodia

Go to CFI

[Q and A] Addressing Gender Inequality in the Formal Financial System: Data Gaps, Digitalization and Future Interventions

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New Decade, New Focus Areas: CFI's Role in an Evolving Space

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It’s Time to Protect Kenyans from a Digital Lending Laboratory

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Alternative Data in America: Policy and Concerns

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Data Consent: Let’s Share the Burden for Effective Consumer Protection

Go to CFI

Data Protection and Financial Inclusion: Why It Matters (Introduction)

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Looking Back at 2019: a Transition, a New Initiative, Sharing Insights and Engaging Our Community

Go to CFI
Toolkits and Guides

Responding to the pandemic: Guidance for financial service providers

Article

It's a group effort to help refugees build new lives in Uganda

By Robert Ongodia & Libby Morley|Mar 12, 2020
Article

Where’s the Next Credit Karma? Look to Emerging Markets.

By Matthew Schaar|Mar 11, 2020
Toolkits and Guides

Product Testing: A Guide to Getting Started

Article

To give her daughters a better future, she had to confront past debts

By Megan Peterson|Jan 29, 2020
Article

What I'm grateful for

By Michael Schlein|Nov 26, 2019
Article

Fintech fuels inclusive growth for Destacame

Nov 25, 2019
Article

Young people in Mexico need finance that fits their lives

By Yanina Seltzer|Oct 21, 2019
Article

Building responsible digital financial services

By Michael Schlein & Vijay Mahajan|Oct 18, 2019
Article

Bolivia’s small businesses need innovative products to help them grow

By Prateek Shrivastava|Oct 2, 2019
Article

Giving customers a reason to trust digital finance in China

By Dandan Wang|Sep 25, 2019
Article

Using data to open doors for the underserved

By Megan Peterson|Sep 19, 2019