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Try: Financial Technology, Sub-Saharan Africa, Case Study
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Consumer Protection

Meet the Experts

  • Amit Gupta

    Senior Manager, Credit and Business Processes

  • Mayada El-Zoghbi

    Managing Director, Center for Financial Inclusion

  • Tushita Chatterjee

    Director, Risk and Credit Analytics

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Appropriate Product Design and DeliveryClient TreatmentOver-indebtednessPrivacyProduct PricingResponsible Digital FinanceSocial PerformanceTransparency

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Article

Three ways to ensure people aren’t left behind in the rush to go digital

By Michael Schlein|Feb 22, 2021
Video

Tech gives farmers in East Africa a boost

Feb 9, 2021
Article

Finding a path to financial health in Chile, one step at a time

By Amy Stewart|Jan 28, 2021
Article

Everyone deserves a second chance to build credit and financial security

By Shannon Dwyer & Elizabeth Winters|Jan 6, 2021
Article

A fintech cultivates tech talent in Latin America

By Federico Gomez Romero|Dec 9, 2020
Podcast

Three ways startups can grow by focusing on existing users

Nov 24, 2020

From the Center for Financial Inclusion

CFI is an action-oriented think tank advancing financial inclusion through powerful leadership.

Weathering the Storm II: A Case Study of Partner

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Top 10 CFI Blog Posts of 2020

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Combating the Rise in Fraudulent Fintech Apps

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Protecting Beneficiary Data: Guidance for Municipal Cash Transfer Programs Responding to COVID-19

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Designing Municipal Cash Transfer Programs to Mitigate the Economic Impact of COVID-19

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Weathering the Storm II: A Case Study of Vitas Palestine

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Global Microscope 2020

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How Consumer Protection Has Driven Maha’s COVID-19 Response

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Weathering the Storm II: A Case Study of Spandana

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COVID-19 Ushers in New Challenges for Consumer Protection

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Webinar

Reimagining cyber risk for financial inclusion in an increasingly digital world

Nov 9, 2020
Article

This tool puts financial health first for microentrepreneurs in Mexico

By Leonardo Tibaquira|Oct 27, 2020
Article

Critical lessons from a survey of small businesses in India

By Emma Morse & Vishal Ajmera|Oct 22, 2020
Article

The first step to help small businesses go digital during COVID-19

By Emma Morse & Vishal Ajmera|Oct 21, 2020
Toolkits and Guides

The Micro, Small, and Medium Enterprise (MSME) Digital Maturity Assessment

Article

Now is the time to invest in and build inclusive fintech in India

By Vikas Raj|Sep 24, 2020
Article

Built to last: How to turn innovative ideas into scalable products

By Amy Stewart|Sep 14, 2020
Brief

To succeed, innovative financial products must be desirable, feasible, and viable

By Priya Punatar & Amy Stewart|Sep 14, 2020
Toolkits and Guides

A startup’s guide to new product development

Brief

Placing financial health at the heart of financial institutions to create business and customer value

By Priya Punatar & Yanina Seltzer|Sep 1, 2020
Article

The crucial but overlooked factor for financial health? Humans.

By Priya Punatar & Yanina Seltzer|Sep 1, 2020
Podcast

"The pandemic is a moment to get in touch" — Creditas’ Ann Williams

Aug 27, 2020