Privacy and Security Policy

Privacy and Security Policy

We have created this policy to demonstrate our firm commitment to your privacy. This policy is your guide to how we will handle information we learn about you from your visit to our website.

Information Collected by Accion and How We Use It

Accion may collect various types of personal information when you use our website or when you voluntarily provide us with your personal information, such as personal information submitted by you through our website when you submit an online form, register for an event, make a donation, sign up for a mailing list or participate in the recruitment process for employment or volunteer opportunities, or personal information submitted by you through email.

Examples of personal information that we may collect include contact information you provide, such as name, email address, zip/postal codes, mailing address and phone number; donation information; employment information you provide, such as previous positions, employment history, academic record, awards, membership in professional organizations and other screening and due diligence information; communications data, including information provided by you about your subscription preferences; user data and usage information collected by our website, such as IP address, date and time of access, location, technical data and other information regarding your visit and use of our website.

We may use your personal information for a number of purposes and activities, such as to send you periodic communications with information about our organization, programs and services or general financial inclusion developments; to process donations; to support our fundraising efforts; to manage event registration and participation; to respond to and evaluate job or volunteer applicants; to analyze and improve our website and our communications; to comply with our legal obligations; and to respond to your requests or inquiries. You may always opt out of receiving communications; see the “Opt Out” section below.

We use your personal information only where necessary to comply with our legal or regulatory obligations; where necessary to pursue our legitimate interests, provided that your fundamental rights and freedoms do not outweigh that interest; or where you have provided your consent, which can be withdrawn at any time. Our legitimate interest in processing your data is to promote and support our work to create a financially inclusive world.

Cookies

As with many other internet sites, we collect certain information in the form of “cookies” to understand how users use our website. Cookies are small pieces of data sent from a website and storied on a visitor’s web browser. Cookies may be used to gather information that will help us personalize your experience on our website and to customize and improve the content and layout.  Most web browsers automatically accept cookies, but you can modify your browser settings to refuse to accept cookies if you prefer. We use Google Analytics and other third party plug-ins to tailor our content to our visitors. For more information about how Google Analytics uses your information, please consult Google’s Privacy and Terms. You can always opt-out of Google Analytics cookies through Google’s opt-out page.

Security and Online Donations

For your online security, we use a Payment Card Industry Data Security Standard (PCI DSS) compliant Level 1 Service Provider to process online donations pursuant to the highest industry standards and guidelines for PCI compliance. Please refer to the “Third-Party Sites” section below for more information. Independent external audits are conducted to ensure the privacy, security and appropriate processing of your payment information. No online credit or debit card information is received or processed directly by Accion.

If you have any questions regarding the security of your credit or debit card donation online, please email us at donate@accion.org or call us at 617-625-7080, extension 3.

Sharing Your Information

Accion may share your personal information for the purposes described in this privacy policy with our affiliates, partners, consultants, vendors and service providers, subject to applicable confidentiality and data protection obligations. Accion will never rent, trade or sell your e-mail address or other personal information for commercial purposes. However, Accion may agree with other reputable, charitable organizations to exchange a donor’s contact information in order to write via postal mail or e-mail to some of each other’s supporters in order to reduce costs and expand our audience. If a donor prefers not to have his/her name and contact information used in this manner, he/she can send a request to the Resource Development department via e-mail to donate@accion.org or by phone at (617) 625-7080, extension 3.

Opt-Out

Our website provides users the opportunity to opt out of receiving communications from us through a special Email Subscriptions / Preferences form. You may choose to receive only specific communications or none at all.

Third-Party Sites

Accion works with a number of third-party vendors to provide special features, such as online payment processing and online job applications, and our website may allow you to “click” over to the other websites. This privacy policy only applies to www.accion.org and does not cover the collection methods or use of information collected by third-party websites, even if our name and logo appear on the screen. We encourage you to review the privacy policy of the third-party before you use any services they offer. You can find the privacy policy for our online job application system, iCims, on the iCims website. Online donations are processed using Blue State Digital Tools and iATS Payments and you can review their privacy policies on the Blue State Digital website and iATS website.

Rights Regarding Your Information

You may request access to, correction or deletion of your personal information held by Accion. We will consider any such request seriously and promptly, although we may choose not to delete information where it is necessary for compliance with our legal obligations, or we otherwise have a substantial need to retain the data. You may also have rights to restrict or to object to processing of your data and to portability of your data to other service providers. You may exercise any of these rights by contacting us as described below.

Retention of Information

We keep personal information, in a form which permits us to identify you, for no longer than is necessary for the purposes for which it was collected or until consent to hold the data is revoked, provided that there is no other basis for us to hold the information, such as to comply with our legal obligations, protect and defend Accion against legal claims, or it is not technically reasonably feasible to remove it.

Use of Links

Throughout our website, we provide links to other servers which may contain information of interest to our readers. We take no responsibility for, and exercise no control over, the organizations, views, or accuracy of the information contained on other servers.

Creating a text link from your website to our site does not require permission. If you have a link you’d like us to consider adding to our website, please send an email to webmaster@accion.org with the subject “Link request.”

Use of Text and Images

If you would like to publish information that you find on our website, please send your request to webmaster@accion.org. The use of our logo, images, texts and related materials is protected and requires permission. Where text or images are posted on our site with the permission of the original copyright holder, a copyright statement appears at the bottom of the photo or page.

Accessibility

This website is designed to be accessible to visitors with disabilities, and to comply with federal guidelines concerning accessibility. We welcome your comments. If you have suggestions on how to make the website more accessible, please contact us at webmaster@accion.org.

Kids and Privacy

We do not knowingly collect personal information from children or knowingly allow such persons to provide us with their personal information. If you are under the age of 13 please ask a parent or legal guardian for assistance when using www.accion.org and do not submit any personally identifiable information to us unless you have your parent or guardian’s permission. In the event we learn that we collected personal information from anyone under the age of 13 we will delete that information as quickly as possible.

Contacting Us

If you have any questions about this privacy policy, the practices of this website, or your dealings with this website, you can contact us at webmaster@accion.org.

Updates

Our privacy policy may change occasionally, and we will endeavor to inform you of any major changes. Each time you use our website the current version of the policy will apply. You may always review our current policy on our website at www.accion.org.

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