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Financial Capability

Behavioral Insights

Meet the Experts

  • Amy Stewart

    Director, Customer Strategy and Digital Products

  • Priya Punatar

    Manager, Customer Insights and Industry Engagement

  • Tushita Chatterjee

    Director, Risk and Credit Analytics

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Article

Leveraging data to close the digital gender divide

By Victoria White|Mar 25, 2021
Article

5 ways to help women entrepreneurs adapt during COVID-19

By Robin Brazier|Mar 4, 2021
Article

How the pandemic is spurring microentrepreneurs to go digital

By Tannaz Daruwalla|Sep 29, 2020
Article

Built to last: How to turn innovative ideas into scalable products

By Amy Stewart|Sep 14, 2020
Brief

To succeed, innovative financial products must be desirable, feasible, and viable

By Priya Punatar & Amy Stewart|Sep 14, 2020
Brief

Placing financial health at the heart of financial institutions to create business and customer value

By Priya Punatar & Yanina Seltzer|Sep 1, 2020

From the Center for Financial Inclusion

CFI is an action-oriented think tank advancing financial inclusion through powerful leadership.

What Does It Take for a Woman to Become Financially Capable?

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Behavioral Science for Financial Health in a Digital World: An Interview With Evelyn Stark

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Revisiting Building Financial Capability with a Gender Lens

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Prof. Jonathan Morduch’s Four New Projects

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A Framework for Understanding the Financial Health of MSME Entrepreneurs

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Amplifying Client Voices Using Interactive Voice Response (IVR) Technology: Insights from Cambodia

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A Fourth Era: Balancing Behavioral Interventions with Quality Education

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Smart Design for Policy and Practice: Consider Bandwidth - Insights from Harvard Kennedy School’s “Rethinking Financial Inclusion”

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Behavioral Approaches to Product Innovation at the Base of the Pyramid

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Contemplating Scarcity and Its Implications for Microfinance and Poverty Alleviation

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Article

The crucial but overlooked factor for financial health? Humans.

By Priya Punatar & Yanina Seltzer|Sep 1, 2020
Webinar

Learning through failures: Data challenges during digital transformation

Aug 20, 2020
Article

How we built a network for microentrepreneurs in Chile

By Kathleen Yaworsky|Aug 11, 2020
Article

This agricultural fintech empowers the farmers who feed the world

By Ashley Lewis|May 20, 2020
Article

Bridging the digital divide to help Latin America entrepreneurs

By María Belén Garrett & Ana Ruth Medina Arias|Jan 14, 2020
Article

What's next for financial education in India

By Archana Kejriwal|Dec 4, 2019
Article

Fintech fuels inclusive growth for Destacame

Nov 25, 2019
Article

In Nigeria, apprentices can learn more than a new trade

By Jacqueline Foelster|Aug 22, 2019
Article

How do you get people to build their savings?

By Leonardo Tibaquira|Jun 13, 2019
Brief

Achieving financial health in Mexico and Chile

By Priya Punatar & Yanina Seltzer|May 21, 2019
Article

Four reasons focusing on financial capability is good business

By Yanina Seltzer & Pablo Anton-Diaz|Apr 22, 2019
Article

Does human touch still have a place in a high-tech world?

By Michael Schlein|Oct 15, 2018