How Accion MFB helped customers survive pandemic year

Business Day

Accion Microfinance Bank Limited has been recognized for putting structures in place that reduced the effects of the pandemic on the staff and customers of the bank.

John Fischer, chairman of the bank, who commended the management at the bank’s annual general meeting in Lagos, also noted how the bank leveraged technology and optimized innovative solutions to improve customer experience and service.

Nigerian outlet Business Day features insights from Accion’s John Fischer.

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